Our warranty policy covers any defects in material or workmanship under normal use during the warranty period. During the warranty period, “Fidelitti” will repair or replace, at no charge, products or parts that proves defective because of improper material or workmanship, under normal use and maintaince.
The warranty period for our products is 180 days since from the date of receipt; the warranty period for garniture is 30 days.
When we receive the item for warranty repair, our company will compose a Taking-over Act with obligatory photo fixation and anagraph of item condition.
If the returned goods received by Fidelitti are in an inferior condition due to wear, shipping or an otherwise related action the warranty would be invalidated. You are responsible for any costs associated with returning the item to us.
Please do not overweight product and exceed reasonable weight limits as it could cause damage and guarantee invalidation.